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About Us

We value honest and frank communication about technology problems and our clients' best, high-value solutions at a competitive cost and being readily available as a trusted resource.

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Our History

I, Ryan Finchum, started the company in 2004 as a college graduate to local consumers who needed help with their computer problems, mostly slowness and virus infections. Over time, this expanded, strictly through referral, into small businesses needing help with various technology needs. Experience, challenged by constantly changing technology, has enabled us to grow our client base and provide quick answers to issues that arise for everyone. We now have clients throughout and beyond Indiana who turn to us for help when they confront a technology issue or concern.

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Our Mission

To provide easy answers and reliable solutions to technology problems consumers and businesses face. To offer a comprehensive digital marketing platform for businesses while also offering remote technology and support services, as needed.

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Our Vision

To expand our reach to local businesses that need comprehensive IT consulting, be it hardware repair, networking & wireless support, and/or software solutions to make those businesses more efficient add and scale quickly our digital marketing and web design services for local businesses, including SEO, SEM, reputation management, and their digital footprint.

A Case Study

Keller Williams Realty - ~250 agents and admin staff

  • Challenges

    The entire office was suffering from slow internet service that would disconnect regularly. The WiFi throughout the office was slow and spotty.

    Agents, admin staff, and visitors would complain regularly and more loudly each time there was an unnecessary outage that disrupted their ability to work. Agents were leaving the office to work from home or threatening to leave the brokerage entirely.

  • Solutions

    A full network assessment was done to analyze what networking hardware they had, what speeds it supported, and how robust it was for the internet they were paying for.

    A proposal was drafted to not only speed up the internet, but ensure seamless, more reliable connectivity throughout the office with very little downtime for transition. Budgetary guidelines were maintained as well.

  • Results

    Speeds throughout the office are MUCH higher, the connections are more reliable, and problems have been minimized to almost nothing.

    Issues that do arise are easily and quickly fixed due to new management tools setup for this purpose. Productivity has increased among remote agents due to a reliable & speedy network. Agent retention has also increased because they can now work in a technologically reliable workspace.

What Our Clients Say

  • "We have used Ryan for the past several years with ZERO complaints! He is responsive to our business needs and is always professional. I would highly recommend his services!"
    Dennis Nottingham, RE/MAX Realtor
  • "We have been working with Ryan for the past 11 years and have had wonderful results. He is very attentive, personable and knowledgeable. I would highly recommend him for any of your IT needs. I can truly say that he does a good job for us."
    Portia Hughes
  • "I have used Finchum's for their tech support (and for setting up our systems) at multiple companies. At every juncture and with different tech setups, he has been very knowledgeable and professional, and he never fails to communicating promptly and clearly. I highly recommend using him for your company's tech needs!"
    Karla Aguirre
  • "Finchum's Computer Service is very responsive when emailed or texted. Ryan is very knowledgeable and he has helped purchasing electronics. I would highly recommend his services."
    Kimber I. Thomas
  • "Ryan is quick to respond and helps our office whenever needed. He is very knowledgeable and professional. We appreciate him very much! "
    Lisa Purcell
  • "Excellent service with any issue. We would highly recommend Finchum's Computer Services!"
    Jennifer Spoonamore
  • "Ryan is great. I am technically challenged and he is very patient with me. He does his best to explain things to me to help me understand what is needed."
    Janice Kernel
  • "Extremely knowledgeable, excellent computer-side manner for clients of all skill & ability levels, always quick to reply to questions and requests. HIGHLY recommend Ryan."
    Nikki Keever
  • "Professional, efficient, knowledgeable company that keeps our communications, network and hardware operating smoothly. We rely on the internet and VOIP to run our business."
    David Plew
  • "Ryan did a great job diagnosing my issue, recommending a couple of solutions and then just got it done. I had minimal down time and was back up and running quickly. Thank you, Finchum Computer Services!"
    Wendy Vivirito
  • "Finchum has been our computer/IT tech for many years now. He always helps us when we need it."
    Ashley Zahnd
  • "Ryan was very helpful resolving my computer issues quickly at a reasonable cost. He was pleasant and he was on time. That alone gets him 5 stars in my book. Thanks Ryan."
    Sue Pegrim
  • "Ryan is very efficient and always makes my computer work better everytime!"
    Katy Zirkelbach
  • "Great experience and very easy to work with! I highly recommend Finchum’s Computer Services!"
    Sherry Hanebutt
  • "Ryan has been maintaining our business and personal computers for over 10 years. Always available to answer a question and has always been able to respond very quick to any issue that arises. Have never even considered looking for any other company to handle our needs."
    Deanna Gray
  • "Ryan Finchum did an excellent job for me today. He answered all my questions and prepared my computer so I can efficiently pursue me real estate career. I highly recommend him."
    Paul Cox

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